Malta Red Cross Launches 24/7 COVID-19 Support Service

Imagine, if you will, the bustling streets of Republic Street in Valletta. The usual hum of chatter and clatter of heels on cobblestone has been replaced by an eerie silence, broken only by the occasional chirp of a bird or the distant hum of a car. This is Malta in the time of COVID-19, a time when the phrase ‘rare’ has become as common as ‘good morning’.

In the heart of this new normal, Malta Red Cross has launched a 24/7 health monitoring and support service, a lifeline for those navigating the challenges of this pandemic. This isn’t just about numbers and statistics; it’s about people – your neighbours, your friends, your family – who are facing uncertain times with courage and resilience.

The Malta Red Cross 24/7 service is more than just a helpline. It’s a comprehensive support system designed to address the complex challenges posed by COVID-19. From health concerns to emotional well-being, from practical assistance to financial advice, no stone is left unturned in ensuring that those in need find the help they deserve.

Located at the Malta Red Cross headquarters in Floriana, the control room is a hive of activity, with volunteers and staff working tirelessly to ensure that no call goes unanswered. The service is accessible via a dedicated hotline (116123) and a user-friendly online platform, making it easy for anyone to reach out, regardless of their circumstances.

Behind every successful service lies a team of dedicated individuals, and the Malta Red Cross 24/7 service is no exception. The control room is staffed by a team of volunteers, many of whom are trained Red Cross personnel, ready to provide assistance and support at a moment’s notice.

Meet Maria, a retired nurse who has been volunteering with the Red Cross for over a decade. “I’ve seen a lot in my time,” she says, “but nothing quite like this. It’s tough, but it’s also incredibly rewarding. Knowing that you’ve made a difference in someone’s life, that’s what keeps us going.”

As Malta continues to of the COVID-19 pandemic, the Malta Red Cross 24/7 service stands ready to provide the support and assistance needed to weather the storm. From the bustling streets of Valletta to the quiet corners of Gozo, no one is left behind.

So, if you or someone you know is struggling, remember: you’re not alone. Help is just a call away. Dial 116123 or visit redcross.org.mt/covid19support to access the Malta Red Cross 24/7 health monitoring and support service.

“Together, we can overcome this challenge,” says Malta Red Cross President, Dr. Martin Balzan. “We’re in this together, and together, we’ll emerge stronger.”