Malta APS blocks some customer cards after potential ‘external’ security breach
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APS Temporarily Blocks Cards After Potential Security Breach

ByHot Malta

Imagine this: You’re at the bustling Republic Street in Valletta, Malta’s capital, about to use your APS card to buy a traditional pastizzi from your favourite bakery. But your card’s declined. You’re not alone. APS, Malta’s leading payment services provider, has temporarily blocked some customer cards due to a potential security breach. Let’s dive into what’s happening and what it means for you.

APS Acts Swiftly After Security Alert

APS Bank, in a proactive move, has temporarily blocked a number of customer cards following an alert of a potential ‘external’ security breach. The bank, which also operates as a payment services provider, took this step to safeguard customers’ financial data and prevent any potential fraudulent activities. The affected customers are being notified via SMS and email, with APS assuring them that their funds remain secure.

What We Know So Far

As of now, APS hasn’t specified the exact nature of the breach or how many customers are affected. However, they’ve confirmed that the issue isn’t related to any internal system failure or employee negligence. Instead, it seems to be an external attempt to compromise customer data. APS has also stressed that their systems remain secure, and they’re working tirelessly to resolve the issue.

What Should You Do?

If you’re an APS customer and you’ve received a notification about your card being temporarily blocked, don’t panic. Here are some steps you can take:

    • Contact APS’s customer service immediately to confirm the notification’s authenticity and to understand the next steps. You can reach them at their toll-free number, 152.
    • Change your online banking password and PIN as a precautionary measure. APS has assured customers that their online banking services remain unaffected.
    • Keep an eye on your bank statements for any unusual activity. If you spot anything suspicious, report it to APS immediately.

APS has assured customers that they’re working around the clock to resolve the issue and restore full functionality to the affected cards as soon as possible. They’ve also reminded customers to remain vigilant against phishing attempts and to never share their personal banking details with anyone.

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